Website and Social Media Compliance for Financial Services
Monitor Social Media Communications
Preserve Social Media & Website Records
Comply with Books and Records Requirements
Why Compliance Is Not Optional for Financial Services
The financial services industry is witnessing incredible year-on-year growth on social media, and in a recent survey, 79% of financial advisors said they had successfully acquired new clients through social media. Addressing this heavy usage, entities such as FINRA, SEC, and the FCA have issued regulatory notices concerning web and social media sites. These notices state that financial institutions must retain records of all business-related electronic communications to remain compliant with regulations. Failure to comply can result in hefty fines, serious reputational harm, and ultimately, substantial loss of business.
Pass Audits with Complete Confidence
How would your firm handle a regulatory audit related to online data sources like webpages, social media accounts, mobile text messages, and enterprise collaboration platforms? Would your IT department be left scrambling to produce the required content? Or would you rather have confidence your records are prepared for quick, complete retrieval of all relevant content? Pagefreezer delivers an easy-to-use portal to quickly retrieve any online document, from any time. With a proven and trusted archiving system in place, you’ll never be caught scrambling to meet an audit request.
Trusted Social Media Archiving & Monitoring
Responsible recordkeeping of your firm’s online data is vitally important. We offer website, social media, mobile text, and enterprise collaboration archiving that is secure, reliable and automatic. Your archives are securely stored on our private SaaS cloud platform in accordance with rigorous SSAE 16 auditing standards. All posts, tweets, messages, pages and blogs are signed with a SHA-256 digital signature, and time-stamped to meet data integrity and authenticity requirements set forth by the Federal Rules of Civil Procedure.
“I like that we can archive multiple websites, see the sites as they appeared over the last several years, including downloading the documents attached to the websites. I’ve used Pagefreezer for 5+ years, and when I changed companies, I signed up with Pagefreezer again.”
Case Study: Archiving Online Data for Risk Management at Scale
See how Pagefreezer assisted a leading financial institution ensure compliance with various industry regulations across the US and Canada & enhance corporate-level monitoring for inappropriate behavior and prevent data loss
Core Challenges of Social Media Archiving for Compliance
Social Media & Website Recordkeeping Compliance
Financial services regulations demand that online data such as webpages, social media posts, mobile text messages, and enterprise collaboration conversations be captured and preserved to comply with recordkeeping requirements. This data should also be stored in a way that makes it easy to find, search, and export specific content during regulatory audits.
eDiscovery & Litigation Readiness
Website, social media, mobile text, and enterprise collaboration content is increasingly forming part of the eDiscovery and litigation process. Because of this, financial institutions need to be able to capture, preserve, and eventually present this data in a defensible format that complies with legal rules of evidence.
Monitoring and Data Loss Prevention
Website content should be archived and regularly reviewed to ensure that messaging complies with financial industry industry regulations. Similarly, social media accounts should be monitored to ensure that no non-compliant or inaccurate claims are being made to the public, and team communication tools should be monitored for data loss prevention.
Legal Hold for Social Media & Online Content
Most organizations have a retention policy in place that outlines exactly how long online data is retained before disposal. But what happens if legal teams need a record to be kept and a retention schedule overridden? How is a social media comment or website record placed on legal hold and preserved for litigation?
Pagefreezer Recordkeeping Solutions
Pagefreezer allows financial services organizations to monitor, collect, and archive the following online data:
Website Content
Our technology archives complex, dynamic websites. We collect full metadata, adding digital signatures and timestamps to every page.
Social Media Accounts
Thanks to API integrations, we monitor and archive major social media platforms like Facebook and Twitter in real-time.
Enterprise Collaboration Platforms
With our comprehensive archiving solution, you can monitor and archive enterprise collaboration data from platforms like Workplace from Meta and Microsoft Teams.
Mobile Text Messages
Whether you utilize employer-issued or BYOD phones, we archive mobile text messages to ensure compliance.
Get in touch with us to learn more and see Pagefreezer’s solutions in action.
1-888-916-3999
support@pagefreezer.com
Head Office:
#500-311 Water Street
Vancouver, BC V6B 1B8
Canada
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+44 20 3744 7173
Australia Office:
+61 (07) 3186 2199
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